Shipping Information


UK & Ireland

  • We ship all orders within 1 working day (Monday - Friday).  Delivery/Transit times are normally 1-3 working days (Tracked) on all Kettle and Kettle 'Kit' Orders. 
  • FREE STANDARD DELIVERY on all Kettle & Kettle Kit orders within the U.K. and IRELAND.
  • Spend > £70 / €87.50 for FREE DELIVERY on all other items.
  • For 'Next Day Delivery' in U.K. & Ireland, orders need to be placed before 12:00 hrs.   'Next Day' = Next Working Day. Weekend Delivery is not guaranteed.
  • Orders placed over the weekend will ship on the following Monday (unless it's a Bank/National Holiday).
  • 'Next Day' applies to the Island of Ireland & mainland U.K. only. The Islands may take up to 3 working days.
  • Bank Holidays are not working days.
  • Smaller items are shipped standard mail - usually No Tracking.  So, please allow between 3-5 working days for these smaller items to be delivered. 
  • There are no additional Customs charges / Duties on deliveries within the U.K. and Ireland.

Europe | E.U.

  • We ship all orders within 1 working day.  Delivery/Transit times are normally between 3-5 working days for all Kettle and 'Kits' (Tracked)
  • Spend > €87.50 for FREE DELIVERY to: Österreich, Belgium, Czechia, Danmark, France, Deutschland, Luxembourg, Netherlands, Polska & Switzerland
  • We provide REDUCED DELIVERY RATES to all other European destinations.
  • Smaller items are shipped using Priority Airmail (No tracking) so, please allow at least 10 working days for these smaller items to be delivered.
  • There are no additional Customs charges / Duties on deliveries within the E.U. region.

Rest of the World | Outside of the E.U.

    • We ship all orders within 1 working day, Delivery/Transit times are normally between 5-10 working days. 
    • We ship internationally using DPD Couriers (Europe only), Standard Airmail or UPS (Europe, Canada, New Zealand, etc.)
    • All displayed prices include VAT (sales tax) @ 20%. However, when shipping to a destination outside of the E.U., this sales tax is NOT Charged. Hence, the price of the actual item itself will reduce by 20% when you update the shopping cart with the shipping destination.
    • Please ensure there is someone at the deliver address to receive the parcel.
    • Alternatively, you may be able to order from some of our International Sites - see below.

When you add a product to the shopping Cart, you will be asked to enter your destination to get the 'actual shipping' charge for the items in your cart.

  • Simply select your country to get a quote which will display as follows: 
    Example: Standard Economy  £4.50
  • If happy, select the rate, update total and check out.
  • NOTE: Where possible, please provide a business address for delivery. Parcels are delivered during normal working hours and a signature is normally required.  


Approximate Delivery Times in Working days:

  • UK & Ireland .... 1-3 days ('next day' delivery option is available)
  • Europe ............. 3-5 days
  • U.S., Canada, Australia & Rest of the World .......approx 5-10 days (Airmail)

Note: If ordering outside of Europe....for your local currency and fast shipping to:

 

Kelly Kettle - Outdoor Life Enjoyed™