Shipping Information


UK & Ireland

  • DELIVERY TIMES - JANUARY '21: Due to extremely high volumes last month, and now staff shortages with many shipping agents due to Covid restrictions, etc. there may be delays with delivery times. So, please be patient if your parcel does not arrive within the 'normal' 2 working days!  Everything is taking longer at the moment.
  • We ship all orders within 1 working day.  Delivery/Transit times is normally 2 working days (Tracked) on all Kettles and Kettle 'Kit' Orders. 
  • We provide FREE STANDARD SHIPPING on all Kettle & Kettle Kit orders within the U.K. and IRELAND.
  • For 'Next Day Delivery' in U.K. & Ireland, orders need to be placed before 14:00 hrs.   'Next Day' = Next Working Day. Weekend Delivery is not guaranteed.
  • 'Next Day' applies to the Island of Ireland & mainland U.K. only. The Islands may take up to 3 working days.
  • Bank Holidays are not working days.
  • Smaller items are shipped using Priority Airmail (No Tracking) so, please allow 3-5 working days for delivery of these smaller items to be delivered. 

Europe

  • Normally, between 3 - 5 working days for all Kettles and 'Kits' (Tracked).  JAN '21 - Please allow at least one extra week for delivery as there are delays everywhere with shipping companies.   
  • We provide REDUCED SHIPPING RATES to all European destinations.
  • Smaller items are shipped using Priority Airmail (No tracking) so, please allow at least 10 working days for these smaller items to be delivered.

Rest of the World

    • We ship internationally using Airmail (UK & Ireland, Europe, Canada, New Zealand, etc.)
    • All displayed prices include VAT (sales tax) @ 21%. However, when shipping to a destination outside of the E.U., this sales tax is NOT Charged. Hence, the price of the actual item itself will reduce by 21% when you update the shopping cart with the shipping destination.
    • Orders are normally shipped within 24hrs.  Please ensure there is someone at the deliver address to receive the parcel.
    • You can select your Currency - British Pounds (£) or Euro (€) - from the top right corner of the website.
    • Alternatively, you may be able to order from some of our International Sites - see below.

When you add a product to the shopping Cart, you will be asked to enter your destination to get the 'actual shipping' charge for the items in your cart.

  • Simply select your country to get a quote which will display as follows: 
    Example: Best Way Table Rate £4.50
  • If happy, select the rate, update total and check out.
  • NOTE: Where possible, please provide a business address for delivery. Parcels are delivered during normal working hours and a signature is normally required.  

Approximate Delivery Times:

  • UK & Ireland .... 2-3 days (unless next day delivery selected)
  • Europe ............. 4-7 days
  • U.S., Canada, Australia & Rest of the World .......approx 10-12 days (Airmail)

Note: If ordering outside of Europe....for faster shipping to:

 

Kelly Kettle - Outdoor Life Enjoyed™